Privacy Policy
TRIONES complies with applicable personal information protection laws and collects and uses personal information only to the extent necessary to process website inquiries and PoC requests. Personal information is not used for purposes other than those stated and is managed securely.
This Privacy Policy applies to the website operated by TRIONES.
1. Personal Information Collected
TRIONES may collect the following personal information through inquiry forms and PoC request forms.
- Required for sales and technical inquiries: company name, contact person, email address, and inquiry details
- Required for PoC requests: company name, contact person, and email address
- Optional items: title, phone number, solution of interest or inquiry category, target environment, current security solutions, preferred PoC scope, preferred schedule, and additional requests
- Consent record: whether consent to the collection and use of personal information was provided
- Automatically collected items: IP address, access time, browser information, service usage records, and logs for preventing abnormal requests or spam submissions
Because target environment and current security solution information may be sensitive, customers may provide such information only to the extent they choose.
2. Purpose of Collection and Use
Collected personal information is used for the following purposes.
- Reviewing and responding to sales inquiries, technical inquiries, and PoC requests
- Follow-up communication such as product introduction, technical review, and schedule coordination
- Managing inquiry history and customer communication
- Maintaining website security and preventing spam or abnormal submissions
3. Retention and Use Period
TRIONES destroys personal information without delay after the purpose of collection and use is achieved. However, information may be retained for the following periods when necessary for business purposes such as inquiry history management, contract review, or technical support records.
- Inquiry and consultation history: up to 3 years after completion
- PoC request and technical review history: up to 3 years after review or response completion
- Spam and abnormal request prevention logs: up to 1 year from collection
- Information required to be retained by law: for the period specified by applicable law
4. Destruction Procedure and Method
Personal information whose retention period has expired or whose processing purpose has been achieved is securely destroyed so that it cannot be restored. Electronic files are deleted by technical means, and printed documents are shredded or destroyed by equivalent methods.
5. Provision to Third Parties
TRIONES does not provide personal information to external parties without the data subject’s consent, except where required by law or by a lawful request from an authorized authority.
6. Outsourcing of Personal Information Processing
TRIONES outsources the following personal information processing activities to receive website inquiries and operate the service reliably. TRIONES manages contractual and supervisory measures so that each service provider processes personal information securely.
| Service Provider | Outsourced Activity | Retention Period |
|---|---|---|
| WHOIS Co., Ltd. | Web hosting, server operation, and storage of access and security logs | Until termination of the service agreement or deletion of the relevant information |
| NAVER Cloud Corp. (NAVER WORKS) | Inquiry email delivery and business email storage | Until termination of the service agreement or deletion of the relevant email |
7. Data Subject Rights and How to Exercise Them
Data subjects may request access, correction, deletion, or suspension of processing of their personal information. Requests can be submitted through the contact below, and TRIONES will take necessary measures in accordance with applicable laws.
8. Security Measures
TRIONES applies administrative and technical safeguards to prevent loss, theft, leakage, alteration, or damage of personal information.
- Minimization of personal information access privileges and access management
- Use of HTTPS for website transmission
- Security controls to block spam and abnormal requests
- Access management for inquiry emails and logs containing personal information
9. Cookies and Automatically Collected Data
The website does not offer member login and does not use cookies for targeted advertising. Access records may be automatically generated for website stability, traffic statistics, and security log review.
10. Privacy Contact
Privacy-related inquiries may be submitted to the contact below.
- Privacy Officer: Jungmin Kim
- Privacy inquiries: TRIONES Co., Ltd.
- Email: noah@triones.kr
- Phone: 010-8905-9786
11. Changes to This Policy
This Privacy Policy may be changed according to laws, service changes, or internal operating standards. Changes will be announced on the website.
Effective Date: July 29, 2026